1. Hi, thank you so much for a great article. I would like to know why you seem more impressed with the Cuisinart over the Hamilton Beach? I am trying to decide on which one to purchase.

    1. Hi Lisa,

      It is just my personal preference. They both are good coffee makers. I have the Cuisinart and also a Ninja coffee maker in my home. My son has the Hamilton Beach.

      I prefer the taste of the single serve coffee from the Cuisinart. It also brews a lot faster. When it comes to making a pot full, I actually prefer the Ninja better. The way the Ninja pot is made it prevents excessive evaporation which helps keep the brewed coffee tasting fresher.

      The Cuisinart pot also makes a good tasting coffee but it is better to use soon (like for several people) rather than keep it hot for 2 to 4 hours. It will stay nice and hot but over time it loses it’s fresh taste.

      The Hamilton Beach also makes good coffee but is slower to brew. I don’t think that the taste is as good (subjective point of view) but then my daughter-in-law is brewing the coffee to the preferred taste of her family. Each person must adjust to their own preferences according to the amount of coffee used.

      If you take into account the things mentioned in the article I believe you would be happy with either. Sorry if this does not help you. Just being honest.

  2. Ellwood B Howard says:

    I just got one for Christmas. Sure enough it spits all over the place. Even with the filter and ground in place. Having to put a standard every day mug up on coasters is NOT a solution. This is a serious design defect.

    Shame on you Cuisinart!!!

    1. Hello Ellwood,

      Thank you for commenting. Yes, you are 100% right! We absolutely agree that it is a design defect. That is the reason why this post was written. No one should have to take the trouble of either using a larger mug or placing their regular size cup up on a stack of coasters.

      The Cuisinart makes delicious tasting coffee and makes it quickly. I continue to use mine every morning using a larger cup placed on a stack of coasters. For those who cannot make this compromise as I do, the preferred option may be either the Keurig Duo or the Hamilton Beach coffeemaker.

      Braun now also has a feature like Ninja that allows you to brew one cup at a time but neither of them take the pods. You must use your own ground coffee.

      We still hold to the opinion that the Cuisinart has the best tasting coffee with the exception of the Ninja. Those two are pretty close in our taste test.

      Of the other machines that will do the 2 way brewing and also accept the pods, we recommend the Hamilton Beach for taste and fewer problems.

      Hopefully, this clarifies our position. We wish you a delicious cup of coffee.

  3. denise cole says:

    On my cuisinart coffee center the single serve pie side keeps over heating, I’ve cleaned it and took something to make sure the needle was cleaned. I’m stuck

    1. Hi Denise,
      I am not sure that I understand your question. The single serve side does not have a heater to keep the cup warm. It does produce very hot water to flow over the coffee grounds. The needle has nothing to do with that. It is normal for there to be some steaming if that is what you are referring to. The Pot side is adjustable for the warmer plate. It can be adjusted from low to medium to high to keep the pot of coffee warm. You also can turn the heating plate completely off by adjusting the auto off time to 0.

      If you have an issue with the premade pod bursting… that could come from the needle being clogged. Remember that there are two needles. One in the top and one below the pod. To properly clean the needle below the pod you must remove the lower portion of the pod holder to be sure that it is cleared.

      I have learned that certain brands tend to burst more often than other brands of coffee. It has something to do with the way they are made and work better with a different coffee maker. Community Coffee is one of them. I rarely have problems with the other brands I have tried. If you have a brand that you know is going to do that, it might be worth the trouble to simply open the pod and place the coffee grounds into the home barista grounds holder instead. Better that than having to clean the machine. I just avoid those brands myself.

      I am not sure if these are the issues you were referring to but if not I will be glad to try to help you further.

  4. I have the Cuisinart ss-15 series maker and find that the hotplate is anything but hot. Is it supposed to be hot ? The three heat levels, is that only for the temp in the pot? Can’t make more than one cup because if gets cold

    1. Hi Nancy,
      It sounds like you have accidentally programmed the coffee maker on the auto off to zero. It could possibly have happened at the factory. Anyway, to fix this problem use the program knob and turn it to auto off. When the clock light starts blinking push the hour button until you get your desired auto off time. The choices are 0, 1 hour, 2 hours, 3 hours and 4 hours. The L, M, and H buttons give you the choice of how hot you want your coffee to be kept. But the auto off knob gives you the choice of whether to keep it hot at all or not.

      I have found that the medium button for 2 hours works best for me. If it is kept on “H” for 4 hours and there is still coffee in that pot it will be very strong. Of course, if you empty the pot before the set time is up you will need to turn the coffee maker off.

      Of course, the single serve side does not have a keep warm feature at all as it is just one serving.

      Here is a copy of the manual in case you have lost yours. Sometimes though the manuals don’t give the answers we really need and we must dig a little further. Thank you for reaching out to us as we are happy to help where we can.

      Have a great day,

  5. Francis Dereimer says:

    I have discovered and resolved an issue with the Cuisinart SS-15 that I did not see brought up in these discussions, yet I’ve seen plenty of negative comments about on other sites. That is the issue of the coffee pod “exploding” and not only ruining the cup of coffee but spewing grinds all over the pod chamber.
    Here’s an easy fix that has worked flawlessly for untold perfect cups of coffee. CAUSE: The HOT water pressure coming from the top entrance “needle” is so great that the bottom exit “needle” can not handle. RESULT: The HOT water/Coffee mix pressure within the pod is so great it spews back up through the punctured top hole.
    SOLUTION: Place the coffee pod in the holder and press down as normal until you feel it puncture, lift just the coffee pod and rotate 30-45 degrees and now RE-PUNCTURE and seat the pod.
    The “genius'” at Cuisinart could not figure this out, and apparently are doing nothing to correct this most complained about issue. You’re Welcome!

    1. Thank you! I have not tried this but it is good to know. I have also noticed that it is only certain brands that explode so I have avoided those. Community Coffee is one of them. I might try that again and test out your fix on my machine. Thank you again and have a great day.

  6. [* Shield plugin marked this comment as “SPAM”. Reason: Failed Bot Test (expired) *]
    Thanks for addressing and a fix for the exploding coffee pod problem. I have been having an issue with Kauai Coffee pods. They are shorter than most pods. The water seems to go around instead of through. I will try the same “adjusting” fix and see if that helps. I really love my Kauai in the morning.

    1. Hi Lisa,
      Thank you for commenting. I have moved this information up into the article where it is easier to find. I do hope that you are able to enjoy your beloved Kauai coffee with this solution. I really do continue to enjoy my Cuisinart with my favorite coffee as well.
      Take care,

  7. I have the cuisinart coffee maker with the thermal carafe and single serve (SS20). As you suggested, I had to purchase taller mugs, but if I use the reusable capsule and my own coffee, I get a lot of coffee grounds in my coffee. How do I prevent this problem?

    Hi Gerald,
    Sorry for the delay to your question but my security program had this marked as spam. In answer, what you need is simply to use the small paper filters that go inside these reusable cups. There are several different brands. This one( https://amzn.to/36ySaYb) is pretty cheap. I do not use the filters for myself but will for a guest whom it may bother.

  8. [* ShieldPRO plugin marked this comment as “SPAM”. Reason: Failed Bot Test (expired) *]
    Perhaps we could ask Cuisanart to offer or sell a boosted platform for the single serve side? I would certainly pay for one if it could be purchased!

    1. I personally think that a raised platform should be provided for this coffeemaker. My own remedy is to simply use coasters which works just as well. Most of the time the splatter is minimal but I have noticed that if the pod container (which is two piece) becomes separated then the splatter is greater. Sometimes just checking that possibility and reconnecting the two pieces is a big help for that issue.

  9. Pushing down on the pod to puncture the bottom before closing releases any pressure and avoids “explosion”. Works fine on Cuisinart SS-15C.

  10. I bought the Cuisinart coffee maker with the coffee pot and single serve k cup. The coffee pot side heats up and works perfect, but the k cup single serve side only dispenses cold water, for a cold cup of coffee.

    1. Hi Betsy,
      Are you turning the coffee maker completely off by the on/off switch on the side? It is designed to keep the elements warm enough to quickly heat the water for your coffee. If you turn it completely off then you will need to give it more time to warm up before brewing a cup of coffee. That switch should only be turned off if the coffee center is not going to be used for an extended period of time. Try leaving it on for a while and then try. If it still produces cold coffee then you may need to return your coffee center for a replacement.

  11. Pamela S Turner says:

    I am on my second Cuisinart Coffee Center SS 15. The clean light came on with only 7 uses, and cleaning the unit did not solve the problem. I exchanged it, and now the second one is doing the same thing. Also, I use the programmable option to have coffee ready when I get up. This unit continues to gain time, which is no problem, except it is also another defect with this product. Just not very happy with this product, and deciding on what to do next.

    1. Hello Pam,
      When you do the clean cycle using 2/3 water and 1/3 white vinegar, did you press the 6oz and the 8oz buttons at the same time? If you did not then it is quite possible that the “clean cycle” simply was not completed. That is such a simple thing but is often overlooked. The other way you can turn the clean light off is simply to unplug the machine and reset everything. That should work too if you forgot to press the right buttons for cleaning.

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